Terms & Conditions

Last Updated: June 2026

Welcome to PawCottageStore. By accessing or using our website, pawcottage.store, you agree to be bound by these Terms & Conditions. Please read them carefully before using our services.

1. Acceptance of Terms

By accessing, browsing, or purchasing products from PawCottageStore, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions, as well as our Shipping Policy, Return & Refund Policy, and Privacy Policy.

If you do not agree with any part of these Terms, please do not use our website.

2. Eligibility

You must be at least 18 years old or have the permission of a parent or legal guardian to use this website and place orders.

By placing an order, you represent that all information provided is accurate and complete.

3. Products & Pricing

We strive to display products, descriptions, images, and pricing as accurately as possible.

However, we do not guarantee that product descriptions, photographs, pricing, availability, or other content will always be accurate, complete, or error-free.

We reserve the right to:

  • Correct any errors or inaccuracies
  • Change prices without notice
  • Modify or discontinue products at any time
  • Limit quantities available for purchase
  • Refuse or cancel orders when necessary

4. Orders

After placing an order, you will receive an order confirmation email.

Receipt of an order confirmation does not guarantee acceptance of the order.

We reserve the right to cancel, refuse, or limit any order at our sole discretion, including orders suspected of fraud, unauthorized activity, or abuse of our services.

If an order is canceled after payment has been received, a refund will be issued to the original payment method.

5. Shipping & Delivery

Shipping times provided on our website are estimates only.

Actual delivery times may vary due to circumstances outside our control, including carrier delays, weather events, customs inspections, holidays, supply chain disruptions, or other unforeseen circumstances.

PawCottageStore is not responsible for delays caused by third-party shipping providers.

Additional information regarding shipping can be found in our Shipping Policy.

6. Returns & Refunds

Our Return & Refund Policy forms part of these Terms & Conditions.

By placing an order, you acknowledge and agree to the return and refund conditions published on our website.

7. Customer Responsibilities

Customers are responsible for:

  • Providing accurate billing and shipping information
  • Reviewing product descriptions before purchase
  • Ensuring products are suitable for their pets
  • Supervising pets during product use

PawCottageStore shall not be liable for issues arising from misuse of products or failure to follow product instructions.

8. Pet Safety Disclaimer

While we carefully select products intended for pets, every animal is unique.

Customers should supervise their pets when introducing new products and discontinue use if any adverse reaction, injury, or safety concern arises.

PawCottageStore does not provide veterinary advice and recommends consulting a qualified veterinarian regarding pet health concerns.

9. Intellectual Property

All content available on this website, including but not limited to:

  • Logos
  • Branding
  • Product descriptions
  • Graphics
  • Images
  • Website design
  • Text and content

is the property of PawCottageStore or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

10. Limitation of Liability

To the fullest extent permitted by law, PawCottageStore shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

  • Use of our website
  • Purchase or use of products
  • Shipping delays
  • Website interruptions
  • Third-party services
  • Loss of data or profits

Our maximum liability for any claim shall not exceed the amount paid by the customer for the product giving rise to the claim.

11. Third-Party Services

Our website may contain links to third-party websites, payment processors, shipping providers, or external services.

We do not control and are not responsible for the content, policies, or practices of third-party services.

Use of such services is at your own risk.

12. Prohibited Activities

You agree not to:

  • Use the website for unlawful purposes
  • Attempt unauthorized access to our systems
  • Interfere with website security or functionality
  • Submit false or misleading information
  • Engage in fraudulent transactions
  • Use automated tools to scrape or collect website data

Violation of these provisions may result in termination of access to our website.

13. Privacy

Your use of PawCottageStore is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

14. Changes to These Terms

We reserve the right to update, modify, or replace these Terms & Conditions at any time without prior notice.

Changes become effective immediately upon publication on this website.

Continued use of the website after changes are posted constitutes acceptance of the revised Terms.

15. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with applicable laws, without regard to conflict of law principles.

Any disputes arising from these Terms shall be resolved through the appropriate courts or legal authorities having jurisdiction.

16. Contact Information

For questions regarding these Terms & Conditions, please contact:

PawCottageStore

Email: pawcottagestore@gmail.com

Website: pawcottage.store