Shipping Policy

Last Updated: June 2026

Thank you for shopping with PawCottageStore. We are committed to delivering your order as quickly and efficiently as possible. Please review our shipping policy below.

Shipping Locations

At this time, PawCottageStore ships exclusively within the United States.

Order Processing

Orders are typically processed within 1–5 business days after payment has been successfully received.

Please note that processing times may be longer during holidays, peak shopping periods, or due to unforeseen circumstances.

Delivery Times

Estimated delivery times vary depending on the product, supplier location, and shipping carrier.

Most orders arrive within 7–15 business days. However, some orders may take longer due to factors beyond our control, including but not limited to:

Severe weather conditions
Customs or transportation delays
High shipping volumes
Public holidays
Government regulations
Global events or supply chain disruptions

In certain cases, delivery may take up to 30 business days.

Delivery estimates are provided as guidelines only and are not guaranteed.

Shipping Costs

Shipping costs, if applicable, will be displayed during checkout before payment is completed.

Some products may qualify for free shipping promotions.

Order Tracking

When tracking information is available from our fulfillment partners, it will be provided to customers via email once the order has been shipped.

Please note that not all shipments may include trackable delivery services.

Incorrect Shipping Addresses

Customers are responsible for providing accurate shipping information at checkout.

If you notice an error in your shipping address, please contact us immediately at pawcottagestore@gmail.com.

While we will make every effort to update the address before shipment, we cannot guarantee changes once an order has been processed or dispatched.

PawCottageStore is not responsible for orders delivered to addresses provided incorrectly by the customer.

Delayed Deliveries

While we strive to meet estimated delivery timelines, delays may occasionally occur due to circumstances beyond our control.

If your order has not arrived within 30 business days from shipment, please contact us and we will investigate the issue with our fulfillment partners.

Lost Packages

If a package is confirmed lost in transit by the shipping carrier or fulfillment provider, we will work with you to provide a replacement or appropriate resolution.

Claims for lost packages must be reported within 14 days of the estimated delivery date.